Leadership

Listening: Leadership’s New Power Tool

I recently had occasion to speak with a group of sales executives, and I made the point that the art of listening is one of the most powerful tools at the disposal of any business development professional, but more often than not, it is sorely...

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Leadership and the Courage of Decisive Action

This past summer, I had occasion to read The Splendid and the Vile, a fascinating and captivating story by Erik Larson, chronicling how Winston Churchill taught the world what true courage and decisive action is all about. On the day Churchill became England’s prime minister, Hitler...

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Biden and the Challenges of Leadership

During the lead-up to Nov. 3, I had occasion for many phone calls outside the country. Some were to the Middle East, several were to the United Kingdom and, of course, a number were to my native Canada. Without exception, all my international compatriots were...

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Want a less-divided America? Look in the mirror

By Charles V. Firlotte, Strategy Consultant For at least the past two decades, we have heard much about the deep divide in America; how politics has become a “wedge” in our culture. To be sure, the great divide in American politics and its corresponding impact on...

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Looking for work in a Covid World — it’s possible

Being unemployed or under-employed and searching for work during the coronavirus pandemic certainly presents unusual challenges, especially when most work environments are still under a quasi-lockdown. In the U.S. alone, the furloughs and layoffs of more than 25 million wage-earners has adversely affected the economy,...

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Are Colleges and Universities About to be Schooled?

Google’s recent launch of a selection of short, affordable professional courses for students who want to learn how to perform specific jobs has seemingly escaped the attention of the masses. I believe, however, that it should be a wake-up call, particularly to colleges and universities....

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Resilience a lesson from Nelson Mandela

Resilience: a lesson from the grand master

Shortly after the coronavirus pandemic hit American shores and we began a period of isolation, I started reading Long Walk to Freedom, Nelson Mandela’s amazing autobiography chronicling his incredible life’s journey. I was interested in how different people react and adapt to a crisis; after...

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Jack Welch – a complex man with a complex legacy

The first and only time I met Jack Welch was in early November of 2017. He was at Sacred Heart University to visit the College of Business, which bears his name.  As a trustee of the University, I had come out to greet the legendary...

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Robust Retention The Development Imperative

A tight labor market and changing demographics demand that companies rethink their approach to talent management and retention, which has traditionally focused largely on the approximately 15% of the workforce that has been identified as “high potential” (HIPO). With U.S. unemployment rates at a near-historic...

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When It Comes To Work, Let’s Agree It’s Ok To Disagree

How Going with the Flow Can Lead to Organizational Failures When it comes to the workplace, when did we become so obsessed with going along to get along?  Somewhere along the way, we became afraid to show a healthy dose of disagreement. We have become so...

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